Dentrix gives Calibic the widest set of screens of the three systems: production, treatment, recall, claims, patient lists, the schedule and aging. It also has the one gap owners ask about most. Dentrix does not record who edited a payment. This page lists exactly what is read, what is never read, and what Dentrix cannot tell anyone.
How does Calibic connect?
Dentrix desktop stores its data in a FairCom c-tree database, reached over ODBC with the Dentrix ODBC driver. The server accepts SSL connections only, and the driver is 32-bit, which is why the Calibic agent is 32-bit. The agent is a small Windows service on the Dentrix server. It finds the database connection on its own from the Dentrix installation; there is nothing to type.
Dentrix offers no read-only session mode and no way to install change tracking. Read-only therefore rests on two things: the ODBC connection is opened in read-only access mode, and the connector code has no write path at all. Changes are detected by reading Dentrix’s own appointment history table and by comparing snapshots of the payment, adjustment and procedure views. A change made and undone between two reads is not visible, and the Coverage page says so.
Outbound HTTPS only. Nothing listens from outside.
What exactly is read?
| Dentrix tables and views | What you get in Calibic |
|---|---|
admin.v_appointment, admin.appthist, admin.v_appt_book_events, admin.v_appointment_types |
Daily Huddle, Front Desk, schedule, appointment checks. History carries a user id (which may be blank), a date and a time |
admin.v_proclog, admin.fullproclog, admin.proccode, admin.txcase |
Production, Treatment, case acceptance, Revenue Recovery |
admin.payment_view, admin.inspayment_view, admin.adjustment_view, with admin.v_payment_types and admin.v_adjustment_types for the names |
Collections, End of Day, AR aging. Type names come from your own Dentrix definitions |
admin.claim, admin.v_claim_summary, admin.inscarrier, admin.v_maximums, admin.v_patient_insurance, admin.aging |
Insurance and claims, benefits left, claims aging |
admin.v_patient_recall, admin.recallpending |
Smart Recall, reactivation |
admin.v_patient, admin.v_guarantor_balance, admin.v_patientalerts |
Client Finder, Segments, balances, patient card alerts |
admin.referral, admin.refacts, admin.provider_view, admin.operatory_view |
Referral sources, Scorecards, chairs |
admin.rsc (user roster, names only) |
Names on appointment changes |
admin.clinicalnote (dates and lifecycle, never the text) |
Revenue Integrity |
Reads are explicit column lists, never a whole row, because a full-row read on a history table is slow and the server is also running your practice.
What is never touched?
Nothing is written. The admin.rsc table carries a password column; it is never selected. Social Security numbers, licence numbers, street address lines and the text of clinical notes are never read. The patient table has 82 columns and Calibic reads twelve.
Where is Dentrix strong, and where is it limited?
Strong: the breadth above. Almost every Calibic screen is LIVE on Dentrix.
Limited, and why: Dentrix stores no user on payment, procedure or patient edits, so Protect flags the change, not the person. Many edits carry a date but no time of day, which switches off the after-hours rules for those events. There are no sign-in or permission tables, so those checks cannot run. The readable *_audit tables are insurance-import specific; Dentrix writes an internal audit with before and after values, but it is not exposed as a readable table. All of this is stated per check on the Coverage page, with the wording “detected, not attributable”.
How do I set it up?
- Sign up. A Business Associate Agreement is sent with every sign up. Calibic is built for HIPAA and does not claim a certification.
- Run the installer once, as an administrator, on the Dentrix server. It finds the database connection from the Dentrix installation and checks that the database opens before it finishes.
- First numbers appear within minutes. History loads newest first, in small steps with pauses; when the server is busy, the agent slows itself.
- Check the source badge (“Dentrix, synced 3 min ago”) and the Coverage page.
Change checks run every 10 to 60 seconds. If the agent is silent for 45 minutes during office hours, you get an email.
Status
LIVE on Dentrix desktop. Not Dentrix Ascend. No claim is made that Henry Schein One endorses or has reviewed this connection; Calibic reads the database your practice owns, with your authorisation.
Next step
If you run Dentrix’s own reports today, start with the guides and see where Calibic adds something: recall report, unscheduled treatment report, audit trail, aging report and the reports overview. Revenue Recovery is the screen most Dentrix offices open first. The Open Dental integration page explains what a system with a real audit log can do that Dentrix cannot.